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In this edition of OIT's Technology News, we highlight the new IT Help Desk Knowledge Base, a newly launched Information Security site, the return of Canvas Boot Camp, the MOS certification jump start, plus much more.

  People worry about privacy related to the Internet, but this was only the first time we noticed that our attitudes about privacy were changing. There were two major events that most likely started this...

It is minutes after the IT Help Desk has closed for the day and something happens with your computer. If there was just some way you can easily find the answer yourself and take care of it. Well, now there is - !

Block out August 15, 2018 on your calendar and join us for the . Get started with Canvas or get a nice refresher with these one-hour sessions. LANDesk was recently acquired by Ivanti, an international IT asset management company. Here are some of the changes that you will eventually.

This week, the Office of Information Technology (OIT) launched a refreshed site for Information Security at smu.edu/infosec. The site has been updated with new content, easier navigation, and is now more mobile friendly. This launch  of a refresh for the entire OIT website.

, we discuss the new features and enhancements available in Canvas. This month, we cover new WalkMe guides, the new TurnItIn Plagiarism Framework, and the teacher’s mobile app updates. Many of our staff express an interest in the Microsoft Office Specialist Certification [Pilot] program. Continually, we hear, "But, I need someone to do this with…" This summer we are providing a boost your learning and get certified!

This summer, OIT will be working to upgrade the èßäÊÓƵapp digital signage server to the latest on-premise release, Appspace 6.3. will enable some new features like Cards, Channels, and new content libraries. While Windows 10 is the standard OS for faculty and staff computers, we have kept Windows 7 as the standard throughout all labs and classrooms to provide a consistent experience for faculty and students in these spaces. Over this summer, all managed computer labs and classroom instructor stations will be .

Dr. Nancy Campbell with the sociology department is using the Microsoft Office Specialist (MOS) certification program to integrate the Dedman Edge directly into her courses. Giving them . allows you to safeguard your personal computers from malware, ransomware, and other cyber-attacks with the same caliber of protection used at work.

CrashPlan Pro, èßäÊÓƵapp’s enterprise desktop backup solution, available for faculty/staff computers for years on an opt-in basis is . At this year's Association of Governing Boards (AGB) annual meeting, many conversations revolved around the sharing of cybersecurity information with boards. Our CIO on "Talking to Your Board About Cybersecurity." .