Documentation and Training
What changes with Jamf?
After your first sign in to a macOS device with your èßäÊÓƵapp ID number, your account will become what is known as a 'local' account. What this means for you:
- The password you used to sign in with will become your macOS password.
- Your macOS password will not automatically update with èßäÊÓƵapp account password changes.
- Updates to your macOS password will not impact your èßäÊÓƵapp account.
- You will not be locked out of your macOS account if your èßäÊÓƵapp account is unavailable.
- Keep your macOS password secure, private, and in a safe place just like your èßäÊÓƵapp password.
- If you forget your macOS password, you will need to contact the OIT Help Desk for assistance.
Also, following your migration, the Cylance Protect and Cylance Optics antivirus software will be removed and replaced by Microsoft Defender for Endpoint.
How can I install software?
Applications from èßäÊÓƵapp can be installed via the Self Service application. This application replaces the former application installer known as Portal Manager.
- Self Service can be launched by clicking the èßäÊÓƵapp logo on your macOS menu bar on the top-right corner of your screen.
- You must sign into Self Service with your official èßäÊÓƵapp email address, then by providing your èßäÊÓƵapp credentials.
- You can save your login so that Self Service will remember you.
- Any application requests completed by OIT will be sent to Self Service for installation.
- If you need assistance with Self Service, please contact the IT Help Desk.