FAQs

Frequently Asked Questions

Please visit smu.edu/getwin10 for instructions.

Yes, please reference the Virtual Machine Installation Guide above for instructions. For additional questions, please contact the IT Help Desk. Note: A stable internet connection is required to perform installations, along with valid èßäÊÓƵapp credentials.

No, unfortunately the only virtualization supported by the new Apple Silicon processor chips is Parallels.

No, we only provide assistance with Windows virtualization using VirtualBox. If you need to use Boot Camp or Parallels, you will need to find self-service guides online to complete this process.