Technical Support
IT Help Desk
On-Campus Technical Assistance and Support
If you have questions or are experiencing trouble with any of the University provided services, you can contact the IT Help Desk..
Support is provided through the following channels:
- IT Help Desk Support Hotline: 214-768-HELP (4357)
- IT Help Desk Support Email: help@smu.edu
Canvas LMS
24/7 Technical Assistance and Support
If you have questions or are experiencing trouble with this service, you can contact Canvas support directly by clicking on the .
Support is provided through the following channels:
- Canvas Support Hotline: 1-844-629-6842
Zoom
24/7 Technical Assistance and Support
If you have questions or are experiencing trouble with this service, you can contact Zoom support directly by clicking on Help Center in Zoom app menu.
Support is provided through the following channels:
- Zoom Support Hotline: 1-888-799-9666 ext 2